How fast do I get my code?›
Right after payment your code is emailed automatically — usually within minutes. If you don't see it after 30 minutes, please check your spam folder or contact us.
How long do I have to activate the code?›
Please activate the code within 14 days of receiving it. After activation your access period begins (30 days for monthly, 365 days for yearly).
How many children can use one code?›
You can create up to 4 child profiles under the same account — great for families with multiple kids.
Which devices are supported?›
iPhone and iPad (iOS 15.4+), Android phones and tablets (Android 12+), Amazon Fire tablets (Fire OS 6+) and Huawei devices. There is no computer version. One account works across all your family's devices, and activities can be downloaded for offline play.
Are the Disney × Marvel lessons included?›
Yes! Redeeming a code unlocks the full Disney, Pixar and Marvel worlds — Frozen, Mickey & Friends, Moana, Zootopia, Lilo & Stitch, Princess, Toy Story, Cars, Spider-Man and Avengers — at no extra cost.
Can I get a refund?›
Codes are digital goods and are non-refundable after purchase; they also cannot be changed or swapped. If you have trouble redeeming or using your code, contact us within 14 days and we'll do our best to help.
Monthly vs. Yearly — what's the difference?›
Monthly NT$620 gives you 30 days — great for trying it out. Yearly NT$2,980 (original NT$7,440) gives you 365 days, saving NT$4,460 — the best value for long-term use.
What ages is Lingokids for?›
Built for ages 2–8. Content automatically adapts to your child’s level, so it grows with them from toddler to early school years.
Is this a one-time code or an auto-renewing subscription?›
We sell prepaid codes — pay once, no card on file. Your access (30 days monthly / 365 days yearly) simply ends at expiry with no automatic charge; just buy a new code when you need it.
How is this different from subscribing in the App Store / Google Play?›
Store subscriptions auto-renew. We provide officially licensed codes for Taiwan — pay once, no auto-renewal, billed in TWD with local Chinese-language support.
How do I redeem my code?›
Go to app.lingokids.com/en/code/gift/redeem, enter your code and email, accept the terms, then log in to the app with the same email.
How do I log in after redeeming?›
Download the Lingokids app, tap “I have an account”, and log in with the email you used to redeem (via email verification or by setting a password).
Can my child use it offline?›
Yes. Download activities while online, then play them anytime from “My Downloads” — great for commutes and travel.
Can I set a screen-time limit?›
Yes. In the Parents Area you can set daily Playlearning minutes; when the time is up, the app lets your child know the session has ended.
What is the Parents Area?›
A dedicated space for grown-ups to track each child’s progress, manage screen time, and handle account settings.
Are there ads? Is it safe?›
100% ad-free and kidSAFE certified — a safe environment designed specifically for children.
What does Lingokids teach?›
More than English: literacy, math, STEM, music & art, social-emotional skills, history & geography and physical activity — 600+ learning objectives across 4,000+ activities.
Do I have to pay by credit card?›
Checkout is handled by Stripe with secure credit-card payment, protected by SSL encryption throughout.
How do I track my child’s progress?›
Content is tailored to your child's age, level and interests, and the Progress Center shows which activities they've played and what they keep returning to.
What is Playlearning™?›
Lingokids’ core method — kids learn naturally through games, songs and play, endorsed by Oxford University Press.
Which Disney and Marvel characters are in Lingokids?›
Disney and Pixar worlds include Frozen, Mickey & Friends, Moana, Zootopia, Lilo & Stitch, Princess, Toy Story and Cars, plus Marvel's Spider-Man and Avengers. There are also Lingokids' own characters — Cowy, Elliot, Billy, Baby Bot and Lisa — and favourites like Blippi and Pocoyó.
How long should my child use Lingokids each day?›
We recommend 15–20 minutes a day, in line with the American Academy of Pediatrics (AAP) guideline of no more than 1 hour of quality screen time for ages 2–5. Short, frequent play sessions keep kids focused, and you can set a daily limit in the Parents Area.
Can I buy it as a gift?›
Yes! Choose "🎁 As a gift" at checkout. We can email it straight to the recipient (on a date you pick, up to 30 days ahead), or send the gift card to you to share on LINE or print. The code must be redeemed within 14 days of the gift date; if the recipient already has a Lingokids subscription, ask them to redeem with a new email so their current plan is not replaced.
How is Lingokids different from live tutoring classes?›
Lingokids is a self-paced app: flexible timing, no lesson booking, and the yearly plan works out to about NT$248/month — far less than one-on-one tutoring. It is a great first step into English, or a companion to live classes for listening and vocabulary.
I paid but haven't received my code. What now?›
Check your spam folder and Gmail's Promotions tab (the sender is Pioneer Education), and make sure the email you entered at checkout has no typos. If it still hasn't arrived after 30 minutes, email service@pioneeredu.com.tw or message LINE @pioedu with the email you used and we'll resend it.
My account already has a subscription. Can I still redeem a code?›
Yes, but the code replaces the current plan and remaining days are not added together. Redeem with a new email, or wait until your current plan ends (within the 14-day redemption window). If you subscribed through the App Store or Google Play, remember to cancel auto-renewal there to avoid being charged twice.
How do I continue after my plan ends? Will progress be lost?›
Nothing is charged automatically. To continue, buy a new code and redeem it with the same email — child profiles and progress stay with your account, so nobody has to start over.
My child has never learned English. Can they keep up?›
Yes. Lingokids is designed for complete beginners, starting with letters, colours and everyday words like animals, guided by pictures, animation and audio — no reading required. Difficulty adjusts to how your child responds.
The app is all in English. What if I don't read English?›
The all-English child experience is intentional immersion — pictures and audio show kids what to do without translation. For buying, redeeming, logging in and troubleshooting, we offer Chinese-language support and step-by-step guides.
Can I cancel after paying?›
Before the code is sent, contact us to cancel for a full refund. Once a digital code has been delivered by email the statutory 7-day cancellation right does not apply — but if a code can't be redeemed we will replace it free of charge, or refund you if we can't. See our Terms for details.
Where can I find a coupon code?›
When a promotion is running, a banner appears at the top of the homepage — tap "Use now" and the code is applied for you. You can also follow our LINE account @pioedu for the latest offers. Enter a code in the checkout window and tap Apply to see the discounted price.
What's the difference between the free app and buying a code?›
After downloading you can try the full version free for 7 days; otherwise you can keep using the free Basic version, which offers 10 activities a day (refreshed every 24 hours) on one child profile, without offline downloads, screen-time limits or the Progress Center. A code unlocks the full version: unlimited daily play across 4,000+ games, songs and shows, all Disney, Pixar and Marvel worlds, offline downloads, per-child time limits and the Progress Center.
Can I try it for free first?›
Yes! Anyone who downloads the Lingokids app can try the full version free for 7 days. Note that the trial starts a subscription through the App Store or Google Play, which turns into a paid, auto-renewing plan unless you cancel. Once you know your child loves it, cancel auto-renewal in the store and buy a code here instead — pay once, no auto-renewal.
Is the app available in Chinese?›
The app can be set to English, Spanish or Portuguese (Brazil); there is no Chinese interface. For kids in Taiwan, English mode is exactly the immersion they need — and we provide Chinese-language support for buying, redeeming and using it.
How is it different from YouTube Kids?›
Lingokids is a closed, hand-picked catalogue with no ads and nothing uploaded by strangers, and kids play along instead of just watching. Parents also get per-child daily time limits and the Progress Center.
Can I control what my child sees?›
Yes. Activities are recommended based on your child's age, level and interests, and grown-ups can switch off sections such as Theater or Lessons and set a daily time limit for each child.
📋 Purchase Notes (tap to collapse)›
- Please activate within 14 days of receiving your code
- Codes are digital goods — non-refundable after purchase and cannot be changed or swapped
- Access period starts from the activation date (30 days monthly / 365 days yearly)
- Codes are for personal use only — please do not transfer or resell
- This site uses SSL encryption — your data and payment are fully protected
